At shedsDirect.nz, we respect your privacy and are committed to protecting your personal information in line with the New Zealand Privacy Act 2020.
This Privacy Policy explains what information we collect, how we use it, and how it’s kept secure.
For any privacy questions, contact us at:
info@shedsDirect.nz
1. Information We Collect
We collect information so we can respond to enquiries, provide quotes, and improve our services.
1.1 Personal Information You Provide
When you contact us, request a quote, or use our online forms or chat, we may collect:
- Your name
- Email address
- Phone number
- Location or delivery region (if provided)
- Details about the shed or product you’re interested in
- Any other information you choose to provide
1.2 Website & Marketing Data
When you visit the site, we may automatically collect:
- IP address
- Device and browser information
- Pages viewed and interactions on the website
- Traffic and behaviour analytics
- Advertising and remarketing data (Google, Meta, etc.)
1.3 Chat & AI Tools
If you use our live chat or AI assistant, we collect the information you enter so we can respond and improve the service.
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotes or product information
- Contact you about your request
- Improve our website and user experience
- Run analytics and reporting
- Deliver advertising or remarketing (where applicable)
- Maintain business and administration processes
- Meet legal obligations
We will not use your information for anything unrelated without your permission.
3. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties who support our business operations, such as:
- Website and hosting providers
- CRM or email management tools
- Analytics and marketing platforms (Google, Meta, etc.)
- IT and support services
These providers only receive information needed to perform their functions and must keep it secure.
4. Cookies & Tracking
ShedsDirect.nz uses cookies and similar technologies to:
- Improve site functionality
- Analyse site traffic
- Help optimise marketing and advertising
You can disable cookies in your browser settings at any time.
5. Storage & Security
We take reasonable steps to protect your information from unauthorised access, loss, or misuse.
Information may be stored in secure cloud systems located in New Zealand or in trusted international data centres.
6. Accessing or Correcting Your Information
Under the New Zealand Privacy Act, you have the right to:
- Request a copy of the personal information we hold about you
- Ask for corrections to inaccurate details
To request this, email us at info@shedsDirect.nz.
7. Retention of Information
We keep your information only as long as needed for the purposes outlined above or as required by law.
When no longer required, information is securely deleted or anonymised.
8. Third-Party Links
Our website may contain links to third-party websites. We’re not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have questions or privacy concerns, please contact us: